Mypex — Privacy Policy
In short. You play under a nickname. We do not ask for your real name, address or phone number. We never receive your card details. We do not show ads, do not use advertising or analytics trackers, and do not sell your data. You can ask us to delete your account and data at any time (section 8).
1. Who we are
Mypex is operated by an individual operator (“we”, “us”) who maintains the game, its servers, the in-game voice chat and the Telegram bot. Contact for anything related to your data: myadex@yandex.ru, or the Telegram bot @mypexbot.
2. What data we collect
We collect only what the game and support need to work.
| Account | Your nickname; your password only as an irreversible hash (we never store the password itself); if you link Telegram, the numeric Telegram ID, name and username that Telegram gives us; registration date. |
|---|---|
| Gameplay | First and last login dates, rank or privilege, in-game balances (coins and the premium currency “platinum”), clan and clan role, ban status, progress, items, and the changes you make in the game world. |
| Chat | Text messages you send in game chat and private messages, kept for moderation and abuse investigation. Other players can see public chat. |
| Voice chat | Audio from your microphone is sent in real time to nearby players when you choose to talk. It is not recorded and not stored. The microphone is used only after you grant permission and press the talk button. |
| Purchases | When you buy platinum: the product, order reference, payment status and the transaction ID from the payment provider (Google Play, Apple App Store, or, in web and desktop builds, a third-party payment provider). Card numbers and other payment credentials never reach us. |
| Device and technical data | IP address and request times in server logs; app version, platform (for example Android, iOS, Windows, web), and the kind of input device in use (touch, keyboard and mouse, or gamepad). The kind of input device is used to keep matches fair. |
| Sign-in tokens | If you choose “remember this device”, a sign-in token (stored as a hash) with its issue and last-use dates. |
| Support messages | What you write to us (bug reports, appeals, ideas), together with your nickname. |
We do not collect your real name, postal address, phone number, e-mail (unless you write to us from it), precise or approximate location from your device, contacts, photos, files, or an advertising ID. Please do not put such information into your nickname, chat or messages.
3. How we use it
- To run the game: sign-in, saving your progress, balances, clans and statistics, delivering purchases.
- Safety and fair play: moderation, investigating rule violations, fighting cheating, ban evasion and attacks on the servers. Bans are decided by a person.
- Support: answering requests, checking disputed payments, refunds.
- Notifications: news and in-game messages through the Telegram bot, only if you linked Telegram.
We do not use your data for advertising or profiling, and we make no automated decisions that have legal effects on you.
4. Cheating protection
To keep the game fair we check that the game client is genuine and unmodified, and we analyse gameplay signals such as movement timing and input patterns. These checks use the technical data listed in section 2. They do not read other apps, files or personal content on your device.
5. Who receives your data
We do not sell your data and do not give it to advertisers or data brokers. It is shared only as needed to run the game:
- Payment providers (Google Play, Apple App Store; in web and desktop builds a third-party payment provider): they process your payment and tell us whether it succeeded. They have their own privacy policies.
- Telegram, only if you link it: the bot sends you notifications and Telegram gives us your ID, name and username to confirm sign-in.
- Hosting provider: the game servers run on rented infrastructure. The provider does not use the data for its own purposes.
- Authorities, when we receive a valid legal request, and only to the extent required.
Your nickname, rank, clan and public chat messages are visible to other players. Nothing else is.
6. Where data is stored
Game data is stored on servers that we rent and control. These servers may be located outside your country. We apply the same protections regardless of where you are.
7. How long we keep it
- Account and progress: while the account exists and for 12 months after your last login; inactive accounts may then be deleted.
- Sign-in tokens: until they expire or are revoked.
- Purchase records: 3 years, to resolve disputes and refunds.
- Support messages: 12 months after they are resolved.
- Server logs with IP addresses: up to 90 days. IP addresses linked to accounts are kept for security and are visible only to our staff, never to other players.
- Ban records: for the length of the ban; permanent bans are kept permanently, otherwise deleting an account would be a way to evade a ban.
8. Your choices: access, correction and deletion
You can ask us to tell you what data we hold about you, to give you a copy, to correct it, or to delete your account and the data tied to it. Write to myadex@yandex.ru with your nickname, preferably from the Telegram account linked to your game account (this proves the account is yours). We reply within 30 days.
On deletion we remove your nickname, password hash, Telegram link, progress, chat history tied to the account, support messages and sign-in tokens. We keep only (a) purchase records without personal details, as needed for accounting and tax, and (b) the record of a permanent ban, if there was one. Deletion cannot be undone. You can revoke remembered devices yourself in your account settings. Uninstalling the app does not delete your account.
If you are in the European Economic Area, the United Kingdom, California or another place with a data protection law, you also have the rights that law gives you, including the right to complain to your local data protection authority.
9. Security
- The connection between the game and our servers is encrypted.
- Passwords are stored only as irreversible hashes; sign-in tokens are stored as hashes, expire, and can be revoked.
- Payment confirmations are checked cryptographically before anything is credited.
- Access to the database is limited to the operator.
No system is perfectly secure. If we learn of a breach that affects your data, we will announce it in the game news and on Telegram and notify the authorities as the law requires. Do not reuse your game password on other sites.
10. Children
Mypex is not directed to children under 13 (or under the higher age of digital consent in your country). We do not knowingly collect data from them. If you are a parent or guardian and believe a child gave us data, write to us and we will delete it.
11. Changes
We may update this policy. The current version is always on this page with its date at the top. We will announce significant changes in the game news at least 3 days before they take effect.
12. Contact
myadex@yandex.ru · Telegram bot @mypexbot